Testimonials

WHY THOUSANDS HAVE CHOSEN EUREKA STORAGE:

Thank you for taking care of my goods for the past 6 years, you guys do a really fantastic job and have a great facility there. Have had no issues the whole time my gear was stored there and I was actually surprised that it had hardly collected any dust in that time. It has all arrived in Sydney and is set up in our new place.

Once again thank you for the great service,

John S 12/11/2015

Thank you once again for the wonderful service we received.  We were very happy with Eureka Storage, the unit we rented was clean and ready for us when required.  The office was extremely clean and we were able to purchase storage boxes and wrapping paper, bubble wrap etc at very reasonable prices. It was a pleasure to deal with you and would gladly recommend your services to anyone required storage at a facility such as yours.  Tom, on a personal note, you were wonderful to deal with, nothing was too much trouble and you greeted us with a smile at each visit and were very accommodating to our needs.  It was indeed a pleasure to meet you.

Kind regards,  Ray and Angela 18/06/15

Hi Tom,  Hope you had a nice weekend. Thank you for making a stressful time that little bit less stressful. The personal touch of helping us out with the dehumidifier and exceptional customer service made all the difference! Would definitely recommend your services.

Thanks again,  Monique 20/04/15

Hi Tom & Pat,

Thank you.  Both of you are extremely helpful and patient.

A time or 2 I needed to extend my payment by a few days and this wasn’t an issue, so I thank you. My area and the whole facility was always clean and easily accessible no matter the time of day.

Thank you again, I will definitely refer someone onto you both if they need storage!  Enjoy your day.

Kristen H 02/02/15

Dear Tom and Pat,

I will be the first to recommend your business to others because i could not find anything to improve on.The facility and your personal service were first class.

Kind regards   Peter W 13/02/15

Dear Tom and Pat,

Thank you so much for your lovely note.  I really appreciate the assistance you have given over the last couple of months with the storage facility that you provide.

We always found the area clean and well presented, access to our area was great, particularly with the trolleys available for use.

I was also impressed with the mouse pad that I received in the mail, it was unexpected and actually very useful.

Selling, buying and moving home is stressful for anyone, but in our case with a blended family we seem to have twice as many “keepsakes” and home items as most people!

It has been an absolute pleasure dealing with you and I would not hesitate to recommend your facility to anyone in the area who could make use of it.

Kind regards,  Jen 22/01/2015

Thank you Tom and Pat,  We have enjoyed dealing with you.  Everything was well organised and the site well maintained. We will be sure to use your facility again if the need arises and will let our friends and family know.  Thank you again. Bank details are below:-   Regards  Pamella C  09/12/14

Hi Tom and Pat,   The service was faultless and definitely would return should I need to, thank you.  My bank account details are: Kind Regards Kristina W 25/08/14

Hi Tom and Pat,  Thanks for the good service you provide at Eureka storage an I must say we were very happy with the easy access and efficient manner you deal with your customers. My account details for the refund I am due is ……I will certainly refer other people to your storage facility. Thanks, Jeanie 08/08/14

Hi Tom and Pat, I was very impressed with your storage facility.  It was very clean, access was good, and the administration was efficient and friendly.  A great service. If I have the opportunity to recommend you, I most certainly will. Kind regards, Sue 21/07/14

Tom and Pat,  Thank you for your wonderful service over the last two years.  I have been very happy with the level of service. My bsb and account number are listed below.  Again thank you for all your assistance.

Regards, Leanne 10/07/14

Hello Tom, Customer Service 10/10 Storage facility 10/10 Best I’ve experienced, and we’ve used a quite few over the decades. Many thanks, Chris 11/06/14

Dear Tom, Please find my bank details as follows:…. I would certainly recommend your facility to anyone who needs to store anything. Your service and communication with me were excellent. Thank you once again.

 Tony 27/03/14

Dear Tom and Pat, Thank you so much for your email. The bank details are as follows…. We definitely would recommend Eureka Storage to anybody who is looking for short or long term storage. We found your service excellent, notification of payment was regular and on time. The unit was totally secure, and access to the facility was closely monitored. Our possessions were in excellent shape, there were no issues with damp or evidence of creatures having damaged our goods. We would not hesitate to use the storage facility again or recommend it to others. Thanks again for everything   Alyson and Colin 06/02/14

Thanks for everything service was great, price was comparable to other places and storage rooms were clean. Thanks Nathan 20/08/13

Thank you Tom & Pat, We had not problems with your storage facility and would gladly recommend using your services to anyone needing storage services.As requested below are our bank details for deposit of the refund:-

Kind regards  Gary & Kaye 29/04/13

Thanks for the letter ,  Was very happy with the service and would like to thank you both , shed has been cleaned out and is yours to re rent..   Thanks, Troy     Direct Antenna Service  18/03/2013

Hi Tom and Pat, Sorry I’m a bit slow getting back to you.  I can honestly say my experience with Eureka Storage was all good.  The facilities are first class and our access was always smooth and hassle free.  I can’t think of anything that needs improvement at the moment.  You would be my first choice should I require storage facilities in the future. Thanks, Ian 20/02/13

Hi Tom and Pat,   Thanks for your note.  Now that we have finally found a nest, we wish to cease rental of Storage Unit. Thank you very much for taking care of our things for the past 14 months or so. Please could you refund to the following account….  I trust this finalises matter with the lease of the unit. If there are any outstanding issues please let me know by return email or mob.  Kind regards,  Deb 13/11/12

Hi Tom,   Our bank details are :……  Thanks for all your help.  Regards  Errol 01/11/12

Dear Sirs,  We were very happy with the service and help we received from eureka storage especially the rates charged.  We were also impressed with the security within the grounds. We would highly recommend your company and would be happy for anyone to contact us re renting storage from your company on 0402400114. Thank you kind regards cheran and dan  15/10/12

Thank you very much for your services, it was excellent and we will certainly recommend you to others. phil & sharan 06/07/12

Hi Tom and Pat! Thank you SO much for being so incredibly aware! I was going to drop in to see you, to give you ‘official’ notice that I’ve moved all my gear out of storage. In fact, I haven’t been there to see that the units were left totally empty yet!! I really am most appreciative of the wonderful service you have provided me over the last couple of months. Lisa P 20/02/12

Thanks Tom & Pat, You exceeded our storage needs, the facilities are very well maintained and most importantly, secure. We will certainly recommend you should the opportunity arise. Regards Nick & Cindy 16/01/12

Dear Tom & Pat,  Thank you for your kind wishes – we will be happy to refer you to others who might need your service.  Yours sincerely Gary & Jill 28/10/11

Thank you for letting us know we are due a refund.  We would have no hesitation in recommending your storage facility to anyone we know.  (Allan & Ann – 8/8/11)

 

Just a note to say thanks for more service than I could have asked.  It’s been a great move for our business to use Eureka Storage.  You continued to save us time and wages by essentially taking over the processing of our freight, whether by carton or pallet, incoming or outgoing.  Providing the use of a pallet jack & forklift has been brilliant for our stock management as is the ability to add another unit short term for extra stock.  The practical administrative role you naturally fulfill by acting on our behalf with couriers and advising by SMS that new freight arrived in essence means that you are an integral part of our business team …….  (Mark Smith, GM – Svar -18/8/11)

Your storage facility was great, very clean with excellent amenities and trolleys, etc to use to assist with moving.  (Helen – 9/8/11)

Hi,  Thank you for your email. Our account details are:…. We would have no hesitation in recommending your storage facility to anyone we know.  Thank you also for letting us know that we are due a refund.  Kind regards

Allan and Ann 08/08/11

Your service and good humour has never failed during our association and I will be honoured to recommend you and your company to anyone.  All the best … (Ann – 16/7/11)

Many thanks, great Service and facility. Shaun 11/07/11

Using the Eureka Storage facility has been a very rewarding experience.  It has been an absolute pleasure … I can recommend it.  Kind regards. (Salome – 2/4/11)

I have found the service and storage facility at Eureka to be excellent.  Your friendly, no stress attitude is to be commended and I would have no hesitation referring friends to you for their storage needs.  Many thanks …. (Christian – 22/1/11)

It was lovely being able to use your facility. Safety of our possessions was a priority.  I was thrilled …… and if needed we will return to your place once again.  (Julie – 15/1/11)

Eureka Storage Burpengary is a really great place for your storage needs. Couldn’t ask for better service ….  (Joyce – 6/1/11)

Dear Tom and Pat,   Please excuse the lateness of this letter, as I have been in hospital and not been able to get up and around to use the computer. It was lovely being able to use your facility. Safety of our possessions was a prioritory.  I was thrilled to hear that you would give us a refund. This has never been done before, and if needed we will return to your place once again.  Kind Regards Julie 29/12/10

…I found your business to be extremely user friendly, customer focussed and well managed.  One of our concerns when choosing a facility was ease of access and it couldn’t have been any easier.  (Dave & Carol – 13/12/10)

Hi Tom & Pat,  Fistly apologies for the delay in replying. Your email arrived on the first day we were in NZ and we took our laptop so it’s come into the laptop in box. Haven’t used the laptop since then, until now when the home computer is waiting on a repair.  With respect to feedback. I certainly have no suggestions as to how you could improve your customer’s experience. I found your business to be extremely user friendly, customer focussed and well managed. One of our concerns when choosing a facility was ease of access and it couldn;t have been any easier.  Hope you get some family time at Christmas. Have a happy and safe festive season Kind regards,  Dave & Carol 15/11/10

Thank you for the fine service provided to us during the past 6 months.  The friendly, courteous manner in which business was conducted could not be faulted.  We would have no hesitation in recommending your facility to anyone requiring storage.                          (Lyn & Edna – 29/6/10)

Thank you for the storage service you have provided over the past 10 months …. your facility is excellent, and I will have no hesitation in recommending Eureka Storage to my friends and relatives.  (Tony – 22/6/10)

Many thanks for looking after my property so well. I really appreciate it.  (Sandra – 21/6/10)

Thank you very much for the use of the storage unit. I will, without hesitation, be recommending you to anyone who has the need.  We have used quite a few storage solutions over the years and have found the facilities and level of service you provided second to none.  In fact I would say that your helpful, friendly nature was a highlight of our experience with Eureka … without doubt.  (Mark & Kylie – 20/4/10)

I would like to thank Tom at Eureka for top service.  Tom worked hard to make my storage easy and inexpensive.  Always a pleasure to deal with Eureka … the premises are spotless, safe and secure.  Thanks again. (Peter Davidson, Managing Director – 19/3/10)